TY - BOOK AU - Certo, Samuel C TI - Supervision : concepts and skill-building SN - 9780073405001 SN - 200603582 U1 - 658.302 CER PY - 2008/// CY - Boston PB - McGraw-Hill/Irwin, a business unit of The McGraw-Hill Companies, Inc KW - Supervision of employees N1 - Includes bibliographical references and index ER -