Balaji, B <br/><br/>
Services marketing and management 
Dr. B. Balaji 
 - New Delhi  S.Chand  2009 
 - xii, 436 p. ; 24 cm 
<br/><br/><label>ISBN: </label>9788121921619 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Management<br/>Marketing
<br/><br/><label>Dewey Class. No.: </label>658.8 BAL