TY  - BOOK
AU  - Egan, John
AU  - Harker, Michael
TI  - Relationship marketing
SN  - 9781412908665
SN  - 200411610
U1  - 658.812 EGA 
PY  - 2005///
CY  - Thousand Oaks, CA
PB  - SAGE
KW  - Relationship marketing
N1  - Includes bibliographical references and index
ER  -