TY  - BOOK
AU  - Kemp, Sid
TI  - Quality management demystified : a self teaching guide
SN  - 9780071449083
U1  - 658.4013 KEM 
PY  - 2006///
CY  - New York
PB  - McGraw-Hill
KW  - Quality control
N1  - Includes bibliographical references (p.337-339) and index
ER  -