Oakland, John S <br/><br/>
Pocket guide to TQM : a pictorial guide for managers 
John Oakland and Peter Morris 
 - Oxford  Butterworth - Heinemann  2003 
 - 90 p. : ill. ; 19 cm 
<br/><br/> Rev. ed. of: TQM. 1997 
<br/><br/><label>ISBN: </label>9780750639866 
<br/><br/><label>ISSN: </label>98179653 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Total quality management - Pictorial works
<br/><br/><label>Dewey Class. No.: </label>658.4013 OAK