TY - BOOK AU - Evans, James R AU - Lindsay, William M TI - An introduction to six sigma & process improvement SN - 9788131503836 SN - 200411364 U1 - 658.503 EVA PY - 2005/// CY - New Delhi PB - Cengage Learning India Private Ltd KW - Process control KW - Six sigma (Quality control standard) N1 - Includes bibliographical references and index ER -