TY - BOOK AU - Nash, Mark A AU - Poling, Sheila R TI - Mapping the total value stream : a comprehensive guide for production and transactional processes SN - 9781563273599 SN - 200704832 U1 - 658.5 NAS PY - 2008/// CY - Boca Raton, FL PB - CRC Press KW - Process control KW - Production engineering KW - Production management N1 - Includes bibliographical references and index ER -