Bens, Ingrid <br/><br/>
Advanced facilitation strategies : tools & techniques to master difficult situations 
Ingrid Bens 
 - San Francisco, CA  Jossey-Bass  2005 
 - xvii, 248 p. : ill. ; 28 cm. + CD-ROM 
<br/><br/> Includes bibliographical references (p. 241-244). System requirements for accompanying CD-ROM: PC with MS Office 98SE or later; Mac with Apple OS 8.6 or later 
<br/><br/><label>ISBN: </label>9780787977306 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Group facilitation<br/>Teams in the workplace
<br/><br/><label>Dewey Class. No.: </label>658.4022 BEN