Janing, Judy <br/><br/>
Achieving excellence in the fire service 
Judy Janing, Gordon Sachs 
 - Upper Saddle River, NJ  Prentice Hall  c2003 
 - xiii, 110 p. : ill. ; 26 cm 
<br/><br/> Includes bibliographical references and index 
<br/><br/><label>ISBN: </label>9780130422088 
<br/><br/><label>ISSN: </label>2002032380 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Customer services<br/>Fire departments - Management<br/>Fire extinction - Quality control<br/>Rescue work - Quality control
<br/><br/><label>Dewey Class. No.: </label>363.37068 JAN