TY  - BOOK
AU  - Ebel, Kenneth E
TI  - Achieving excellence in business : a practical guide to the total quality transformation process
SN  - 9780824785222
U1  - 658.562 EBE 
PY  - 1991///
CY  - New York
PB  - Marcel Dekker
KW  - Success in business
KW  - Total quality management
N1  - Includes bibliographical references and index
ER  -