TY  - BOOK
TI  - Persuading people : expert solutions to everyday challenges
SN  - 9781422122730
SN  - 200704233
U1  - 303.342 HAR 
PY  - 2008///
CY  - Boston, MA
PB  - Harvard Business School
KW  - Persuasion (Psychology) - Social aspects
KW  - Persuasion (Rhetoric)
N1  - Includes bibliographical references
ER  -