TY  - BOOK
AU  - Menaker, Daniel
TI  - A good talk : the story and skill of conversation
SN  - 9780446559430
U1  - 302.346 MEN 
PY  - 2010///
CY  - New York
PB  - Twelve
KW  - Conversation analysis
N1  - Includes bibliographical references
ER  -