TY  - BOOK
AU  - O'Quinn, Ken
TI  - Perfect phrases for business letters : hundreds of ready-to-use phrases for writing effective business letters, memos, e-mail, and more
SN  - 9780071459761
SN  - 200629791
U1  - 658.453 OQU 
PY  - 2006///
CY  - New York
PB  - McGraw-Hill
KW  - Business writing - Terminology
KW  - Commercial correspondence - Handbooks, manuals, etc
KW  - Commercial correspondence - Terminology
KW  - Electronic mail messages - Terminology
KW  - Letter writing - Terminology
KW  - Memorandums - Terminology
ER  -