TY  - BOOK
AU  - Dickinger, Astrid
TI  - Perceived quality of mobile services : a segment-specific analysis
SN  - 9783631564875
SN  - 200838486
U1  - 658.872 DIC 
PY  - 2007///
CY  - Bern
PB  - Peter Lang
KW  - Consumer satisfaction
KW  - Mobile commerce
KW  - Mobile communication systems
KW  - Telecommunication systems
N1  - Includes bibliographical references (p. 166-186)
ER  -