Written communications that inform and influence 

 - Boston  Harvard Business School  c2006 
 - vii, 175 p. ; 22 cm 
<br/><br/> Includes bibliographical references 
<br/><br/><label>ISBN: </label>9781422103227 
<br/><br/><label>ISSN: </label>2006027883 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Business writing - Handbooks, manuals, etc
<br/><br/><label>Dewey Class. No.: </label>658.453 HAR