TY  - BOOK
AU  - Bhalla, Prem P
TI  - 7 steps to effective communication
SN  - 9788172454562
U1  - 658.45 BHA 
PY  - 2010///]
CY  - New Delhi
PB  - Goodwill publication
KW  - Communcation skill
KW  - effective Communcation
ER  -