TY  - BOOK
AU  - Dobson, Ann
TI  - Writing business letters : how to tackle your day-to-day business correspondence successfully
U1  - 658.453 DOB 
PY  - 1997///
CY  - Hong Kong
PB  - Grolier International
KW  - Business communication
KW  - Commercial correspondence
KW  - Letter writing
N1  - Includes bibliographical references (p. 179) and index
ER  -