Ashley, A <br/><br/>
Oxford handbook of commercial correspondence 
A. Ashley 
 - Oxford  Oxford University Press  2003 
 - 304 p. : ill. ; 28 cm. 
<br/><br/> Includes index 
<br/><br/><label>ISBN: </label>9780194572132 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Business communication<br/>Commercial correspondence<br/>Electronic mail messages
<br/><br/><label>Dewey Class. No.: </label>658.45 ASH