TY  - BOOK
AU  - Capozzoli, Thomas
AU  - McVey, Steve R
TI  - Managing violence in the workplace
SN  - 9781574440331
U1  - 658.473 CAP 
PY  - 1996///
CY  - Boca Raton, FL
PB  - St. Lucie Press
KW  - Business intelligence
ER  -