TY  - BOOK
AU  - Weick, Karl E
AU  - Sutcliffe, Kathleen M
TI  - Managing the unexpected : resilient performance in an age of uncertainty
SN  - 9780787996499
SN  - 200702449
U1  - 658.4056 WEI 
PY  - 2007///
CY  - Hoboken, NJ
PB  - John Wiley
KW  - Crisis management
KW  - Industrial management
KW  - Leadership
N1  - Includes bibliographical references (p. 161-185) and index
ER  -