TY  - BOOK
AU  - Naagarazan, R. S
AU  - Arivalagar, A. A
TI  - Total quality management
SN  - 9788122424782
U1  - 658.312404 NAA 
PY  - 2009///
CY  - New Delhi
PB  - New Age International (P) Ltd
KW  - Total quality management
ER  -