Corsan, John R The veterinary receptionist : essential skills for client care John R. Corsan, Adrian R. Mackay - 2nd ed - Amsterdam Elsevier 2008 - ix, 161 p. : ill. ; 24 cm Includes bibliographical references and index ISBN: 9780702029288 ISSN: 2008030061 Subjects--Topical Terms: Animal TechniciansConsumer satisfactionHospitals, AnimalMedical ReceptionistsReceptionistsVeterinary hospitals Dewey Class. No.: 636.0893743 COR