TY  - BOOK
AU  - Austin, Michael J
AU  - Brody, Ralph
AU  - Packard, Thomas Roy
TI  - Managing the challenges in human service organizations : a casebook
SN  - 9781412941273
SN  - 200801102
U1  - 361.0068 AUS 
PY  - 2009///
CY  - Thousand Oaks, CA
PB  - SAGE Publications
KW  - Human services - Management
N1  - Includes bibliographical references (p. 271-273) and index
ER  -