Sodie-mensah, Kwasi <br/><br/>
Managing the 21st century reference department: challenges and prospects 
Kwasi Sodie-mensah, Linda S. Katz 
 - Binghamton, NY  [publisher not identified]  ©2003 
 - 124 p. 22 cm 
<br/><br/><label>ISBN: </label>9780789023322 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Library administrators<br/>Reference services (Libraries) -- Management
<br/><br/><label>Dewey Class. No.: </label>025.52068 SAR