The new successful large account management : how to hold on your most important customers and turn them into long-term assets
Robert B. Miller and Stephen E. Heiman, with Tad Tuleja ; [foreward by Patrick Thomas]
- 3rd ed
- New Delhi Kogan Page India Private Limited 2010
- viii, 213 p
Rev. ed. of: Successful large account management. Warner Books ed., c1991 (1992 printing). Includes index