TY - BOOK AU - Immordino, Kathleen M TI - Organizational assessment and improvement in the public sector SN - 9781420084207 SN - 200902818 U1 - 352.35 IMM PY - 2010/// CY - Boca Raton, FL PB - CRC Press KW - Administrative agencies - United States - Management - Evaluation KW - Organizational effectiveness - United States - Evaluation N1 - Includes bibliographical references and index ER -