TY - BOOK AU - Kerber, Ronald L AU - Laseter, Timothy M AU - Russell, Max TI - Strategic product creation : deliver customer satisfaction from every level of your company SN - 9780071486552 U1 - 658.575 KER PY - 2007/// CY - New York PB - McGraw-Hill KW - New products KW - Production engineering N1 - Includes bibliographical references and index ER -