TY  - BOOK
AU  - Bopp, Richard E
AU  - Smith, Linda C
TI  - Reference and information services : an introduction
SN  - 9781563086243
SN  - 200126785
U1  - 025.52 BOP 
PY  - 2001///
CY  - Englewood, Colo
PB  - Libraries Unlimited
KW  - Information services
KW  - Reference services (Libraries)
N1  - Includes bibliographical references and indexes
ER  -