Thomke, Stefan H <br/><br/>
Managing product and service department : text and cases 
Stefan Thomke 
 - Boston, Mass  McGraw-Hill/Irwin  c2007 
 - vii, 592 p. : ill. ; 24 cm 
<br/><br/> Includes bibliographical references and index 
<br/><br/><label>ISBN: </label>9780073023014 
<br/><br/><label>ISSN: </label>2005056173 
<br/><br/><label>Subjects--Topical Terms: </label><br/>New products - Management - Case studies<br/>Product management - Case studies
<br/><br/><label>Dewey Class. No.: </label>658.5 THO