Optimizing emergency department throughput : operations management solutions for health care decision makers [edited by] John M. Shiver, David Eitel - Boca Raton, FL CRC Press 2010 - xi, 247 p. : ill. ; 28 cm. Includes bibliographical references and index ISBN: 9781420083774 ISSN: 2009026910 Subjects--Topical Terms: Efficiency, OrganizationalEmergency Service, Hospital - organization & administrationHospitals - Emergency services - ManagementModels, OrganizationalQuality Assurance, Health Care Dewey Class. No.: 362.11068 SHI