Xia, Amy <br/><br/>
Operations management : total quality management MGT 608 
Amy Xia 
 - Boston  McGraw-Hill/Irwin  2005 
 - 431 p. ; 31 cm. 
<br/><br/> Includes Quality management / Gitlow - Oppenheim - Levine &nbsp 
<br/><br/><label>ISBN: </label>9780256490671 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Operations management
<br/><br/><label>Dewey Class. No.: </label>658.562 XIA