Becker, Ethan F <br/><br/>
Mastering communication at work : how to lead, manage, and influence 
Ethan F. Becker, Jon Wortmann 
 - New York  McGraw-Hill  c2009 
 - viii, 232 p. ; 23 cm 
<br/><br/> Includes index 
<br/><br/><label>ISBN: </label>9780071625029 
<br/><br/><label>ISSN: </label>2009022635 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Business communication<br/>Communication in management
<br/><br/><label>Dewey Class. No.: </label>658.45 BEC