TY - BOOK AU - Little, Stephen E AU - Ray, Tim ED - Open University. Business School TI - Managing knowledge : an essential reader SN - 9781412912419 SN - 200592539 U1 - 658.4038 LIT PY - 2005/// CY - Thousand Oaks, CA PB - SAGE Publications KW - Knowledge management N1 - Includes bibliographical references and index ER -