International encyclopedia of hospitality management chief editor, Abraham Pizam - Amsterdam ; Boston Elsevier Butterworth Heinemann 2005 - xxviii, 685 p. : ill.; 26 cm Includes index ISBN: 9781856177146 ISSN: 2007390327 Subjects--Topical Terms: Hospitality industry - Management - Encyclopedias Dewey Class. No.: 647.94068 PIZ