International encyclopedia of hospitality management 
chief editor, Abraham Pizam 
 - Amsterdam ; Boston  Elsevier Butterworth Heinemann  2005 
 - xxviii, 685 p. : ill.; 26 cm 
<br/><br/> Includes index 
<br/><br/><label>ISBN: </label>9780750659963 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Hospitality industry - Management - Encyclopedias
<br/><br/><label>Dewey Class. No.: </label>647.94068 PIZ