Chaney, Lillian H Intercultural business communication Lillian H. Chaney, Jeanette S. Martin - Upper Saddle River, NJ Pearson Prentice Hall 2007 - xiii, p. 306 : ill. ; 24 cm ISBN: 9780131860094 Subjects--Topical Terms: Business etiquette Dewey Class. No.: 395.52 CHA