TY  - BOOK
AU  - O’Rourke, James S
TI  - Effective communication
SN  - 9781405336901
U1  - 658.45 ORO 
PY  - 2009///
CY  - London
PB  - Dorling Kindersley
KW  - Communication in management
KW  - Management and Business Studies
ER  -