Roberts-Phelps, Graham <br/><br/>
Customer relationship management 
Graham Roberts-Phelps 
 - New Delhi  Viva Books Private Limited  2008 
 - 230p.:ill.;24cm 
<br/><br/><label>ISBN: </label>9788176493604 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Customer Relations-Management
<br/><br/><label>Dewey Class. No.: </label>658.812 ROB