TY - BOOK AU - Corvette, Barbara A. Budjac TI - Conflict management : a practical guide to developing negotiation strategies SN - 9780131193239 SN - 200502517 U1 - 658.4053 COR PY - 2007/// CY - Upper Saddle River, NJ PB - Pearson Prentice Hall KW - Conflict management KW - Negotiation in business KW - Strategic planning N1 - Includes bibliographical references (p. 293-302) and index ER -