TY - BOOK AU - Corvette, Barbara A. Budjac TI - Conflict management : a practical guide to developing negotiation strategies SN - 9788131711996 U1 - 658.4053 COR PY - 2007/// CY - New Delhi PB - Pearson Education KW - Conflict management KW - Negotiation in business KW - Strategic planning N1 - Includes bibliographical references (p. 317-326) and index ER -