TY  - BOOK
AU  - Hybels, Saundra
AU  - Weaver, Richard L
TI  - Communicating effectively
SN  - 9780073385099
SN  - 200801274
U1  - 302242 HYB 
PY  - 2009///
CY  - New York
PB  - McGraw-Hill
KW  - Oral communication
N1  - Includes bibliographical references and index
ER  -