TY  - BOOK
AU  - Kellett, Peter M
AU  - Dalton, Diana G
TI  - Managing conflict in a negotiated world : a narrative approach to achieving dialogue and change
SN  - 9780761918899
SN  - 11091
U1  - 303.69 KEL 
PY  - 2001///
CY  - Thousand Oaks, CA
PB  - SAGE Publications
KW  - Conflict management
N1  - Includes bibliographical references (p. 184-196) and index
ER  -