Cheverton, Peter <br/><br/>
Building to last : the challenge for business leaders 
Peter Cheverton 
 - London ; Sterling, VA  Kogan Page  2010 
 - xiii, 225 p. : ill. ; 25 cm. 
<br/><br/> Includes bibliographical references and index 
<br/><br/><label>ISBN: </label>9780749460891 
<br/><br/><label>ISSN: </label>2009020556 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Customer services<br/>Leadership<br/>Marketing
<br/><br/><label>Dewey Class. No.: </label>658.4 CHE