TY - BOOK AU - Dwyer, F. Robert AU - Tanner, John F TI - Business marketing : connecting strategy, relationships, and learning SN - 9780071263436 U1 - 658.8 DWY PY - 2009/// CY - Boston PB - McGraw-Hill KW - Marketing N1 - Includes bibliographical references (p. 653-661) and index ER -