TY - BOOK AU - Locker, Kitty O TI - Business and administrative communication SN - 9780072964462 SN - 200406102 U1 - 658.45 LOC PY - 2006/// CY - Boston, MA PB - McGraw-Hill/Irwin KW - Business communication KW - Communication in management N1 - Includes bibliographical references and indexes ER -