Managing business in a multi-channel world : success factors for E-business Timo Saarinen, Markku Tinnila, Anne Tseng, [editors] - Hershey, PA Idea Group Pub 2005 - xvii, 347 p. : ill. ; 27 cm Includes bibliographical references and index ISBN: 9781591406297 ISSN: 2005004541 Subjects--Topical Terms: Electronic commerce - ManagementInformation technology - ManagementTechnological innovations - Management Dewey Class. No.: 658.872 SAA