Armstrong, Michael How to be an even better manager : a complete A-Z of proven techniques & essential skills Michael Armstrong - 5th ed - London Kogan Page 2001 - x, 353 p. : ill. ; 21 cm Includes bibliographical references and index ISBN: 9788175541405 ISSN: 2007047440 Subjects--Topical Terms: Management Dewey Class. No.: 658.4 ARM