TY - BOOK AU - Cook, Marshall J TI - How to be a great coach : 24 lessons for turning on the productivity of every employee SN - 9780071435291 SN - 200430406 U1 - 658.314 COO PY - 2004/// CY - New York PB - McGraw-Hill KW - Employee motivation KW - Employees - Coaching of KW - Employees - Training of ER -