Kline, John A <br/><br/>
Listening effectively : achieving high standards in communication 
John A. Kline 
 - Upper Saddle River, NJ  Prentice Hall  c2003 
 - xiii, 78 p. : ill. ; 24 cm 
<br/><br/> Includes bibliographical references and index 
<br/><br/><label>ISBN: </label>9780130488411 
<br/><br/><label>ISSN: </label>2002030346 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Attention<br/>Interpersonal communication<br/>Listening
<br/><br/><label>Dewey Class. No.: </label>153.68 KLI