TY - BOOK ED - India. Dept. of Administrative Reforms and Public Grievances TI - Learn from them : a compilation of best practices SN - 9780143102700 SN - 200739211 U1 - 309.154 GOI PY - 2007/// CY - New York PB - Penguin Enterprise KW - Community development - India - Case studies KW - Information technology - India - Case studies N1 - Includes bibliographical references ER -